F.A.Q.

Here are some frequently asked questions about CredRoot

Borrowers

  • Credroot is technology based platform which facilitates in connecting MSMEs to lenders with customized and affordable loan and to assist them to grow and scale their business. The first step of meeting right person and getting the best suitable option of finance is very crucial while searching for loan. The platform helps clients to find suitable option and place of finance with shortest time and with competitive offers.

    • Imagine, you are getting your loan approval from bank officials even without personal meetings. Yes, This is possible from CredRoot Plaform.
    • Our online application takes less than an hour to complete, and you'll know upfront whether you can get the loan you want
    • If you are not eligible, we let you know why and provide suggestions on how you can improve your profile, so that you can secure a loan in the future.
    • We work with 25+ leading lenders who offer more than 100 different SME loan products. This allows us to find you the option that best suits your business.
    • Our documentation process is simple. We tell you upfront what documents you'll need to submit. We start by collecting minimum documentation to get your loan application moving, and later guide you through any additional documents that you may need to submit.
    • Multiple options on One Platform will result in saving your time and energy. And this will happen without any additional costs.
    • Our experts will help and guide you whenever necessary to complete the formalities, though this platform is very user-friendly and can have real time guidance as well.
    • Our documentation process is simple
    • We tell you upfront what documents you'll need to submit. You can find a complete list of document requirements here.
  • Yes, you may apply to multiple lenders by selecting lenders options available for your loan.

  • As CredRoot has been formed with a purpose to assist MSME units, focus is very much on Working Capital limits in form of Cash Credit, Overdraft limit or Term Loan for Working capital, Term Loan for project (new or expansion) and non-fund based limits also.

  • The interest rate offered to you will vary depending on your credit profile, the lender, and the type of loan you are looking for. But, Trust, this is the platform, which gives your best of your merits.

  • The tenure will vary based on the type of loan you are looking for. Generally, Bank or Financial Institution offers working capital facilities, which are renewable on yearly basis. And Term Loans are offered for tenure ranges from 5 years to 12 years of tenure, depending on cash flow and business need.

  • If you have an existing business that's more than 2 years old with a good track record and are now looking to open a new branch or to diversify into a new business line, we may be able to help

Loan Process

  • As our clear focus is on MSMEs with products suitable to this segments only, process is also a simple one. Login to CredRoot >> Data feeding in portal >> Choosing the right lending option >> Sending the details to lender >> Lender assessment and primary confirmation in 24 hours >> Offer assessment by client >> If Okay, can submit all necessary docs for sanction and disbursement

Data Privacy

  • At CredRoot, we always care about our customers and your privacy. Your data will be safely and securely stored, and we will share your data in accordance with our privacy policy and based on your consent. You can find full details of how we collect, use and store your data in our Privacy Policy.(Link to Privacy Policy) Your privacy is important to us, and we are committed to protecting and safeguarding your rights. That's why we only share your data with third parties (like our Lender Partners) if you have given us your permission to do so. We employ state-of-the-art technology and cloud-based security systems to keep your data safe. CredRoot is a tech- enabled company, and we aim to meet best practice across the country that we operate in. We comply with data protection laws in India so you can rest assured that your data will be treated with care.

  • You have the right to complain if you feel we haven't stored or used your data appropriately. If you want to make a complaint, please email your complaint to our Data Officer by emailing grievances@credroot.com

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